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Privacy Policy

Last updated: July 2026

Shedwell Pharma operates this website. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or submit an enquiry through our forms. Please read this policy carefully. By using this website, you agree to the terms described here.

1. Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal details you provide, such as name, phone number, email address and city, when you submit an enquiry, franchise application or manufacturing quote request.
  • Business information related to your franchise territory or manufacturing requirements.
  • Technical information such as browser type, device information and pages visited, collected automatically through standard web technologies.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries about PCD Pharma Franchise or Third Party Manufacturing services.
  • Process and follow up on franchise applications or manufacturing quote requests.
  • Improve our website, products and services.
  • Send relevant information about our products and offers, where you have consented to receive it.
  • Comply with applicable legal and regulatory requirements.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyse website traffic and support advertising campaigns, including Google Ads. You can control or disable cookies through your browser settings; however, some parts of the website may not function properly without them.

4. Sharing of Information

We do not sell your personal information. We may share information with:

  • Our internal sales and support teams to respond to your enquiry.
  • Service providers who help us operate our website, such as hosting and analytics providers, under confidentiality obligations.
  • Government or regulatory authorities where required by law.

5. Data Security

We implement reasonable administrative, technical and physical safeguards to protect your personal information from unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites, including Google Maps and social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.

7. Your Rights

You may contact us at any time to request access to, correction of, or deletion of your personal information held by us, subject to applicable law. You may also withdraw consent for marketing communications at any time.

8. Children's Privacy

Our website is intended for business enquiries from adults and is not directed at children. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. Updates will be posted on this page with a revised "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

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